FAQs2026-02-15T12:20:11-05:00

FAQs

Frequently asked questions

Find answers to common questions about EarlyON programs, registration, locations, and what to expect when you visit.

Click on a question below to view the answer. If you can’t find what you’re looking for, please contact us and we’ll be happy to help.

What if I need help choosing a program?2026-02-15T12:06:25-05:00

If you’re unsure where to start, contact us. Our team can help you find the right program or location for your family.

My child has additional needs. Can we still attend?2026-02-15T12:05:14-05:00

Yes. EarlyON programs are inclusive and welcome children of all abilities.

If your child requires additional support, speak with staff and we can help connect you with community resources and services.

How do I find the right location?2026-02-19T11:03:05-05:00

Visit our Locations page to explore our EarlyON centres in Newmarket and Keswick. Each location page includes hours, program details, and a link to the monthly calendar.

You are welcome to attend the location that works best for your family.

What kinds of programs do you offer?2026-02-15T12:03:54-05:00

We offer:

  • Play-based learning programs
  • Infant and toddler programs
  • Parenting workshops
  • One-on-one support with Early Learning professionals
  • Outdoor and seasonal programs

Each location’s monthly calendar lists available programs.

Are programs free?2026-02-15T12:02:24-05:00

Yes. EarlyON programs are fully funded and offered at no cost to families.

What if my child is feeling unwell?2026-02-15T12:01:43-05:00

If your child is sick, please stay home to help keep everyone healthy.

If you have registered for a program and cannot attend, please cancel your registration if possible so another family can take the spot.

What should I bring to a program?2026-02-15T12:01:08-05:00

We recommend bringing:

  • Indoor shoes
  • A water bottle
  • Any required items listed in the program description

Please check the monthly calendar for any program-specific details.

Is EarlyON childcare?2026-02-15T12:00:07-05:00

No. EarlyON programs are not childcare services.

Parents and caregivers stay with their child and participate together in all programs.

Do I need to register for programs?2026-02-15T11:59:21-05:00

Many programs require registration through our online registration system. Monthly calendars list which programs require registration and which are drop-in.

If you are unsure, check the program details or contact us for help.

Who can attend EarlyON programs?2026-02-19T11:04:18-05:00

EarlyON programs are open to families and caregivers with children from birth to six years of age. This includes parents, guardians, grandparents, and other caregivers.

Programs are free and open to families living in York Region. We welcome families at our EarlyON centres in Newmarket and Keswick. You do not need a referral to attend.